Guides

Glass's Terms of Use

Last updated: 6 October 2024

Welcome to Glass (“Service”). By accessing or using our web analytics services, you agree to be bound by the following terms and conditions (“Terms of Use”). If you do not agree with these Terms, you may not use our Service.

Use of the Service

  • Eligibility: You must be at least 18 years old to use the Service. By using the Service, you represent that you have the legal authority to enter into these Terms.

  • Compliance with Laws: You agree to use the Service in compliance with all applicable laws, regulations, and third-party rights, including data protection and privacy laws.

  • Account Registration: To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and for any activities that occur under your account.

Data Collection & Privacy

  • Data Ownership: You retain ownership of all data collected through your use of the Service. We do not sell or share any data with third parties unless required by law.

  • Usage of Data: We may collect and analyze anonymized, aggregated data for the purpose of improving the Service, ensuring security, and conducting business analytics.

  • Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

Restrictions on Use

Prohibited Activities

You agree not to use the Service for any illegal or unauthorized purpose. You agree not to:

  • Reverse-engineer or attempt to extract the source code of the Service.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Access the Service to build a competitive product or service.

Fair Usage

Excessive use of the Service that disrupts the performance or availability for other users may result in the suspension or termination of your account.

Service Availability & Modifications

Availability

While we strive to keep the Service operational, we do not guarantee continuous, uninterrupted access to the Service.

Modifications

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice.

Fees and Payment

Subscription Plans

Access to certain features may require a paid subscription. The subscription fees are listed on our pricing page.

Payment Terms

Payment for the Service is due in advance and is non-refundable. We reserve the right to change our fees upon notice. We will notify you at least 30 days before any price increase.

Termination for Non-Payment

Failure to pay subscription fees may result in suspension or termination of your account, along with erasure of your data.

We are not liable for data lost as a result of non-payment.

Termination

Termination by You

You may terminate your account at any time by contacting us or cancelling your payment plan in the web interface.

Termination by Us

We reserve the right to suspend or terminate your account for any breach of these Terms or for any reason at our discretion.

Effect of Termination

Upon termination, you will lose access to the Service and any data collected. We recommend exporting your data before terminating your account.

Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not warrant that the Service will be error-free, secure, or uninterrupted.

Limitation of Liability

To the maximum extent permitted by law, Glass shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, or profits, arising out of your use of the Service.

Indemnification

You agree to indemnify and hold Glass harmless from any claims, damages, liabilities, and expenses arising out of your use of the Service, breach of these Terms, or violation of any law or rights of a third party.

Governing Law

These Terms are governed by and construed in accordance with the laws of England. Any legal action or proceeding related to these Terms must be brought in the courts of England.

Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of the Service after the changes take effect indicates your acceptance of the revised Terms.

Contact Information

For any questions about these Terms, please contact us at support@gl8ss.com.

By using the Service, you agree to these Terms of Use.