Introduction

Glass's Privacy Policy

Last updated 17 October 2024

Introduction

This Privacy Policy explains how Glass (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our cookie-less analytics service (the “Service”). Our Service respects your privacy and complies with the General Data Protection Regulation (GDPR).

Data Controller

Glass is the data controller for the processing of personal data described in this policy. If you have any questions or concerns regarding this Privacy Policy, please contact us at support@gl8ss.com.

Personal Data We Collect

Our Service does not use cookies or track users across different websites. We only collect the following non-identifiable data:

  • Aggregated Traffic Data: This includes page views, referrer information, and country-level & city-level location data based on anonymized IP addresses.
  • Your Email Address and Billing Data which is required to provide you with the service.

How We Use Data

We use the collected data solely for the purpose of:

  • Generating anonymized and aggregated reports for website owners.
  • Billing you, where you are a customer.
  • Monitoring and analyzing website traffic to improve the Service.

No analytics data is collected that can be used to identify an individual. The data collected is solely used for internal analytics.

We process your anonymized data based on our legitimate interest (Article 6(1)(f) of the GDPR) in understanding and improving the performance of our website. As we do not collect personally identifiable information, explicit consent is not required under GDPR for this processing.

Data Retention

All analytics data collected is anonymized and aggregated. We retain this data for as long as you are a customer, after which it is automatically deleted.

Billing data is kept inline with the laws of the United Kingdom, for a minimum of 6 years.

Data Sharing

We do not share, sell, or disclose the anonymized data we collect with third parties, except:

  • When required by law or legal processes.
  • To service providers that help us operate our Service, provided they are compliant with GDPR and only use data for agreed purposes.

Data Security

We use industry-standard security measures to protect the data collected from unauthorized access, alteration, or destruction. Anonymized data is stored in secure environments and encrypted both at rest and in flight.

Your Rights

Under the GDPR, you have the following rights concerning your personal data:

  • Right to Access: Request access to the data we hold.
  • Right to Rectification: Request correction of incorrect data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Object: Object to the processing of your data under legitimate interests.

Since our data collection does not involve personally identifiable information, we may not be able to fulfill these requests in the traditional sense but are committed to ensuring data is anonymized and aggregated for privacy protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify users of any significant changes by updating the effective date at the top of this policy.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Glass Analytics, Linkly Ltd, 251 Grays Inn Road, London, WC1X 8QT UK

support@gl8ss.com