Guides

File Download Tracking

Glass Analytics automatically tracks when visitors download files from your website. This feature helps you understand which downloadable resources—such as PDFs, spreadsheets, or presentations—are most popular among your users.

How It Works

  • Automatic Detection:
    When a visitor clicks a link that leads to a file (for example, a PDF or Excel document), the system recognizes the file type and records the action.

  • No Extra Setup Required:
    The tracking runs in the background without any additional configuration. Simply include the Glass Analytics script on your site, and file downloads will be monitored automatically.

  • Data Captured:
    For each download, the system logs details such as the file name and the page where the download occurred. This information is then sent securely to your analytics dashboard.

File Types Tracked

Glass Analytics is configured to track downloads for common file formats including:

  • Documents: PDF, DOCX, TXT, RTF, CSV
  • Spreadsheets: XLSX
  • Presentations: PPT, PPTX, PPS
  • Archives: ZIP, RAR, 7Z, GZ, PKG
  • Media: AVI, MOV, MP4, MPEG, WMV, MP3, WAV, WMA, MIDI
  • Others: EXE, KEY, DMG

Benefits for Your Website

  • Enhanced Insights:
    Understand which resources attract the most attention and download activity from your visitors.

  • Content Optimization:
    Use the download data to refine your content strategy and improve user engagement.

  • Seamless Integration:
    The tracking is built into the Glass Analytics suite, ensuring reliable and real-time data without affecting your website’s performance.

This user-friendly approach to file download tracking is designed to give you clear insights into user interactions with your downloadable content, empowering you to make data-driven decisions for your website.